Technology

Utilizing state of the art collection software and other production tools we are able to automate the entire workload for our Account Managers. Special workflows are created which puts years of patient accounting and healthcare receivable intelligence, knowledge and experience at the fingertips of our collectors. We are able to assign next work dates, status codes and time stamp each account, which ensure the accounts are being followed-up correctly and in a timely manner.

Because our clients have access to our system they can view activity status and run reports showing daily, MTD and YTD totals of collections. And, placing accounts for collections is easy with the ability to download directly into our system or drag and drop eliminating the need for file transfer. Plus, we can customize any report any way you need it. Just ask!

And, our completely automated workstations include the latest in Skip-Trace and Auto Dialing technology tools to further enhance the productivity capabilities of our collectors.